METHODOLOGY

Every recommendation should show its working.

Follow how a business question becomes a research finding. Inspect the source evidence, website coverage and reasoning behind priorities, alongside the limits of what the research can establish.

Follow the evidence behind the answer. A precision inspection bay for a cobalt race car. Source documents pass through transparent inspection checkpoints into a clear answer card, with magnifying lens and small chatbot bubble. No numerical scores.
1

Start with the business, not a generic prompt

Why act now
A broad prompt can produce questions that miss the offer.
The team can investigate a market problem the client does not solve.
A better position
The question set reflects the business, buyer and intended outcome.
How it helps
Define the context before collecting and reviewing questions.
The research has a relevant starting point.
Business benefit
The findings can support the right website decision.
Racing and AI research illustration for Start with the business, not a generic prompt

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We anchor the work in your market, ideal customer, offer, current content, and business goal. That keeps every Buyer Ask relevant to the decision you want to win.

Market & ICP
Offer & positioning
Audience evidence
Content inventory
Business goals
2

Use several kinds of evidence for different jobs

Why act now
One source cannot establish every part of a buying question.
A conclusion can become broader than the evidence supports.
A better position
Each source has a defined role in the review.
How it helps
Compare the website and market evidence for the specific question.
The reader can distinguish a claim from its support.
Business benefit
The recommendation is easier to inspect.
Racing and AI research illustration for Use several kinds of evidence for different jobs

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Client website

Source
Your site content and structure
Purpose
Understand what you say, how it is organised, and where answers are missing.
Limits
Only what exists on your site today.
Attribution
Page URL, section, and capture date.

Competitor websites

Source
Competitors’ public websites
Purpose
Find where alternatives make their value, proof, and process easier to understand.
Limits
Public content only.
Attribution
Page URL, competitor, and capture date.

Search Console export

Source
Your approved query and page data
Purpose
See existing demand, impressions, clicks, and pages that already earn attention.
Limits
Only queries your site already appears for.
Attribution
Query, page, device, and date range.

Buyer-ask patterns

Source
Licensed research and documented decision patterns
Purpose
Reveal useful Buyer Asks across the decision journey.
Limits
Patterns are not your buyers’ exact words.
Attribution
Publisher, study, and collection date.

Discover and classify Buyer Asks

Why act now
A long question list can hide the decisions that matter.
The team may treat every question as the same kind of content task.
A better position
Questions are organised by their role in the buyer's decision.
How it helps
Discover relevant asks and classify their purpose.
The question set becomes easier to review.
Business benefit
The team can choose a suitable answer format.
Racing and AI research illustration for Discover and classify Buyer Asks

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3

We organise what buyers ask by the job they are trying to get done.

Define

Understand a need or problem.

Compare

Evaluate options and differences.

Validate

Check credibility, fit, and risk.

Constrain

Assess resources, trade-offs, and limits.

Implement

Choose, plan, and get it done.

Review website coverage

Why act now
A relevant page may still leave part of the question open.
The buyer can need more information after reading it.
A better position
Coverage states show what is answered, partial or missing.
How it helps
Inspect the saved page evidence against the specific question.
The gap is connected to a real page.
Business benefit
The next improvement can target the missing detail.
Racing and AI research illustration for Review website coverage

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4

Each Buyer Ask is matched to the most relevant page and scored with a clear rubric.

Answered

The page fully addresses the Buyer Ask with clear evidence.

Partly answered

The page touches the ask, but important parts are missing.

Unanswered

No page meaningfully addresses the Buyer Ask.

Needs review

Content exists but is outdated, thin, or difficult to assess.

5

Test and verify citations

Why act now
A citation can appear useful before its source is opened.
An unsupported link can create more confidence than the evidence warrants.
A better position
The source is checked for what it actually supports.
How it helps
Open the cited material and inspect the relevant passage.
The finding can be traced to evidence.
Business benefit
The team can use a more defensible source in the next answer.
Racing and AI research illustration for Test and verify citations

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Citations must be findable, readable, and able to support the claim. If not, we reject or downgrade them.

LocateFind the exact source section.
ExtractCapture the relevant passage.
VerifyConfirm accuracy and context.
ScoreRate confidence and recency.
CiteAttach URL, section, and date.
6

Prioritise with explainable factors

Why act now
A ranked list can be difficult to use when its reasons are hidden.
The team may follow a score without understanding the tradeoff.
A better position
The priority has a reason connected to the buyer and business.
How it helps
Review the factors and the evidence behind the recommendation.
The team can question or adjust the order.
Business benefit
The next work can reflect a considered decision.
Racing and AI research illustration for Prioritise with explainable factors

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We use visible factors your team can understand and adjust—never a black-box score.

Priority score
Business valueHigh / Med / Low
Buyer evidenceHigh / Med / Low
Coverage gapHigh / Med / Low
CompetitionHigh / Med / Low
Ease to implementHigh / Med / Low

Weights are set with you to match your market and strategy.

7

Known limits

Why act now
Research can be mistaken for a promise about future results.
The team can set expectations the evidence cannot establish.
A better position
The finding is used within its documented limits.
How it helps
Read the limits alongside the recommendation and source material.
The decision includes what remains uncertain.
Business benefit
The team can plan a sensible next check.
Racing and AI research illustration for Known limits

Read the stated limits alongside the source material before using the finding.

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We are clear about what the evidence can—and cannot—tell you.
  • Public data only. We do not access private competitor content, paywalls, or gated research.
  • Search Console reflects past activity, not future buyer intent.
  • Competitor coverage can change at any time.
  • Buyer-ask patterns guide discovery; they are not your buyers’ exact words.
  • AI extraction can miss nuance, so material claims are reviewed.
  • Your strategy, market, and offer can change—research should be refreshed.
8

Buyer asks, answered.

Where does the data come from?

We identify every source category, why it is used, what it can prove, and where it is limited.

How fresh is the data?

Sources are date-stamped. Material research should be refreshed when your market, website, competitors, or offer changes.

How are competitor sites chosen?

We use relevant alternatives buyers are likely to compare, agreed with your team before the research begins.

How do you decide what is answered?

Each Buyer Ask is matched to the most relevant page and reviewed for completeness, specificity, evidence, clarity, and a useful next step.

Can I see the sources behind a recommendation?

Yes. Recommendations keep the page, source section, capture date, coverage judgement, and confidence available for review.

Are research patterns the same as measured search demand?

No. Research patterns help identify plausible buyer questions. Search Console provides first-party observations of past search activity, while website and competitor sources provide answer evidence. Keep those source types separate when judging relevance, frequency and confidence.

BUYER ASKS. ANSWERED.

Use evidence people can inspect—not conclusions they have to take on faith.